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Privacy Policy

Introduction

The Loop VPN respects your privacy and strives to provide maximum protection for your data. This policy describes our approach to data processing and privacy.

Data Collection

We want to be absolutely clear: we never monitor what you do online. This means we don't keep records of the websites you visit, your search history, DNS lookups, which apps you use, or the content of your connections. The only data we collect is the bare minimum needed to ensure the VPN works reliably and securely—like your device model, our app version, and general error reports if something goes wrong. We also collect your connection's IP address, but only to prevent abuse or limit the number of devices using your subscription. Some technical information is linked to your device ID for debugging or security, but never to your personal identity.

Analytics

We analyze technical data—such as how the app is performing, or when it crashes—purely to improve reliability and fix bugs. This data is anonymized and only associated with your device. We never analyze your traffic, browsing, or individual actions. All analytics exist solely to help us maintain and improve service quality.

Your Rights

Under GDPR, you have certain rights regarding your personal data. These include:

  • The right to access the personal data we hold about you.
  • The right to have your personal data corrected if it is inaccurate.
  • The right to have your personal data erased (the 'right to be forgotten').
  • The right to restrict the processing of your personal data.
  • The right to data portability.
  • The right to withdraw your consent at any time.

To exercise these rights, please contact us.

Security

The Loop VPN uses modern encryption technologies to ensure the protection of your internet connection. We do not store encryption keys or other data that could compromise privacy. Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Contact

The data controller for your personal data is The Loop VPN. If you have any questions about this privacy policy, our privacy practices, or to exercise your rights, please contact us at: [email protected]

Policy Changes

We may update the privacy policy as necessary. All changes will be published on this page.